Please allow 48-72 hours for any new bookings.  Rates are plus HST.   All rates are subject to change without prior notice.  Cancellation fee applies without a 24-hour prior cancellation notice.  A  holiday fee is charged per visit for all statutory holidays as well as the following after 2pm on Christmas Eve and  New Years Eve. For boarding, the holiday fee is $15 per calendar day for all statutory holidays as well as Easter Sunday, Easter Monday,  Christmas Eve and New Years Eve.  An initial consultation is required prior to any of our services.  All  Meet n Greets after the initial consultation are subject to a $22 fee for 20 minutes.  All boarding requires a minimum 3 day deposit to confirm your booking.  All deposits are non-refundable. Any services booked, that include a holiday, are entirely non-refundable.  Boarding fees are charged per calendar day not 24-period and are non-refundable. Overnights are non-refundable. First consults are free with a minimum booking of 3 visits/services.