Please allow 48-72 hours for any new bookings.  Rates are plus HST as of July 1, 2010.   All rates are subject to change without prior notice.  All prices above are quoted for Whitby/Oshawa/Courtice  unless otherwise stated.  Cancellation fee applies without a 24-hour prior cancellation notice.  A $15 + tax holiday fee is charged per day for all statutory holidays as well as the following: Easter Sunday,  Easter Monday, Christmas Eve, New Years Eve for boarding as well as visits on Easter Sunday and after 4pm of Christmas Eve and New Years Eve.  An initial consultation is required prior to any of our services.  All  Meet n Greets after the initial consultation are subject to a $12 + tax fee for 20 minutes.  All boarding requires a minimum 3 day deposit to confirm your booking.  All deposits are non-refundable. Any services booked, that include a holiday, are entirely non-refundable.  Boarding fees are charged per calendar day not 24-period and are non-refundable.